This section contains the answers to the most frequent requests made to our operators.
If you cannot find the information required in this summary, please contact our operators.


Technical support

While making the purchase through a credit card payment the browser tells me that the security certificate is expired, what happens?
Maybe the setting of hour and date of your computer is incorrect.

Support for payment

What can I do if the payment through "Credit card" has not been successful?
You can try again after a while, or you can contact our operators by e-mail or telephone.

What payments do you accept?

Support before departure

Support for booking/option